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Support Offerings:
Our technical services department can help resolve most software issues over the phone or via remote login. We take pride in our responsiveness and are committed to providing superior quality, service and repair pricing to our clients. Our engineers are fully trained and certified on Scala IC5; and on the hardware and networking side of the business our technicians have a broad array of experience with all of the platforms we provide. Level 5 Media Group and its partners provide a broad portfolio of end-to-end services and support that can help you lower total cost of ownership and increase availability of your signage network. Level 5 retains a dedicated service department and treats customer satisfaction as one number one priority. We offer the following services: - Extended Warranty Agreements
- Scheduled Maintenance - Inspect and Clean all Equipment - Telephone and On-Site Support - Remote Log-In Support - Training - Software Updates - Email Support |